Let's go to Taiwan! Please have a "digital photo copy" of the bio page of your passport ready to upload!
1. After the registration due date and/or 120 days prior to trip: $50
2. 120-91 days prior to trip: $100 + extra trip cost
3. 90-61 days prior to trip: $150 + extra trip cost
4. 60 days prior to trip: $300 + extra trip cost
Extra trip costs are any extra costs that may occur in relation do late bookings, for example airfare & hotel room rate increases.
Standard Individual Cancellation Policy
The effective date of cancellation will be established based on the date when Real Asia receives official notification from the designated school representative, program traveler, or their legal guardian.
Should a cancellation occur:
1. 150 days or more before departure: A full refund will be issued, minus a $100 processing fee and any supplier-incurred losses*.
2. Between 90 and 150 days: A full refund will be issued, minus a $300 processing fee and any supplier-incurred losses*.
3. Between 30 and 90 days: A full refund will be granted, minus a $500 processing fee and any supplier-incurred losses*.
4. Less than 30 days: No refund will be issued.
Cancellations Under a U.S. State Department Level 4 Travel Advisory
The safety of Real Asia participants is our top concern. Our international travel program cancellation policy is set accordingly to the U.S. State Department.
Suppose any destination of your program is a Level 4 “Do Not Travel” advisory from the U.S. State Department. In that case, the whole group will be offered the opportunity to cancel and receive a full refund (minus the US$50 processing fee and the supplier loss fee*)
*Supplier loss is anything we cannot get back from third-party travel providers such as airlines and hotels. Real Asia has the right to cancel a trip before departure if an event occurs that is outside of the company’s control, such as natural disasters, disease outbreaks, political instability, etc.
Refunded items during trip:
Any items to be refunded will be processed after the trip has been completed. Refunds will be evaluated and processed within 60 days’ after the request is submitted.
If during the trip any participants voluntarily leave the group, choose not take part in any group tour activities, or miss/do not attend group meals, no refund will be issued.
If during the trip a participant must leave the group early due to a medical or family emergency, Real Asia will evaluate and process any necessary refunds. In these cases, most refunds consist of any meal or entrance ticket fees.
Real Asia will provide a line-by-line itemization of refund amount.
Real Asia recommends all trip participants apply for traveler’s insurance. Most traveler’s insurance plans cover only the specific person during emergencies. Any additional expenses such as logistics/hotel for other people such as faculty or trip leader to stay with the trip participant during the specific emergency may not be covered by insurance companies. This may require additional payment and will be billed post-trip.
International airfare refund fees (if issued by Real Asia):
Important note – This policy is separate and different from our “Ground Cost Cancellation Policies”. International airfare tickets can be refunded ONLY if the ticket purchased is “refundable” through the carrier or issuing site. Further details will be provided after the proposal stage, and when clients have selected their preferred airfare. International airfare refers to US-Asia trans-Pacific flights that are booked through Real Asia. Once issued, tickets are non-refundable.
Due to covid-19 coronavirus threat, airlines may unilaterally cancel flights. Real Asia is unable to guarantee a full flight refund upon cancellation. Refund of any type and timing of refund, whether in the form of airline credit or cash will solely be determined by the airline.