Bell Capital Cup Hockey Tour

Ottawa, ON, Canada

VT
Victory Travel & Events
  • Email address verified
151 reviews
Dec 26, 2021 - Jan 4, 2022
Group size: 1 - 25
Bell Capital Cup Hockey Tour
Ottawa, ON, Canada

Victory Travel & Events
  • Email address verified
151 reviews

Dec 26, 2021 - Jan 4, 2022
Group size: 1 - 25

About this trip

Coming Soon !

Available Packages

Standard Package

Standard

C$2,000

Itinerary

Leave North America
Departure Day

Your Organizer


VT
Victory Travel & Events
151 reviews
We organize Travel, Tours, Meetings and Events. With over 20 years experience, we aim to "Simplify, Innovate and Deliver". Sports Tours, Bespoke High End Customized Travel, Vacations and more. We are here for ALL your travel needs.

Reviews

The trip of a lifetime. We had the best time, wouldn't change a thing. James did an unbelievable job putting everything together. I can only imagine the logistic nightmare of trying coordinate everything, no doubt countless and thankless hoops to jump through behind the scenes we'll never know about. And the chaperones in both countries couldn't have ben better either. They all became immediate friends we'll never forget. We travel a lot, to Europe on occasion, and it's never been this smooth. Thank you all so much. FIVE STARS! -Alexander & Jess Lyle
By Alexander L for Official Stars-NHL Global Series(TM) Fan Tour (Premium Plus) on Nov 19, 2024
We had a very good trip and an excellent time with visiting Sweden and Finland. On a scale of 10, all things considered that were involved with this large group event, we would rate it 9.5. We would also consider using these travel services in the future. Thank you
By Keith B for Official Stars-NHL Global Series(TM) Fan Tour (Premium Plus) on Nov 14, 2024
Thanks for your feedback.
By Victory Travel & Events on Nov 15, 2024
VT
Amazing trip! It was very well organized considering there were 200 of us. Even when the airline tried to complicate our trip home, our guides were on top of everything. They really made the trip extra special by befriending everyone. Hope to see them again someday!
By Leslie Rhodes G for Official Stars-NHL Global Series(TM) Fan Tour (Premium) on Nov 14, 2024
We agree. Our onsite coordinators are World Class.
By Victory Travel & Events on Nov 15, 2024
VT
It was a fun filled trip. We met many wonderful Dallas Stars fans. The day excursions were great. Well organized trip. The guides were the icing on the cake!
By Robin B for Official Stars-NHL Global Series(TM) Fan Tour (Premium Plus) on Nov 14, 2024
Thanks for the feedback and we are happy you enjoyed the tour.
By Victory Travel & Events on Nov 15, 2024
VT
Much of the trip was very enjoyable. Guides in Sweden and finland were pleasant and helpful and genuinely seemed invested in our having a good time. There was a problem with our return flights and more importantly the way James handled our concerns was unacceptable. Initially I was told it was my fault as I booked my tickets separately. I hadn’t. Once that was clarified I was told one of his folks had made the error when booking the flights and he was having her fix the problem. Later I was informed that there was no error in booking flights but that so many folks had upgraded from economy to premium economy some individuals had to booked on a different flight 24 hours later and my wife and I were two of those people. I was offered a ‘bonus’ day at the airport hotel at no charge. I was not informed of any of this and was not given the option when booking if I would have preferred to remain with the original flight and stay in economy or book first class or if I would mind switching to a flight 24 hours later. I asked that other arrangements be made so we could get home closer to the original day. I was told they would make the arrangements and someone would get back to me in 2 hours. After 3 hours I called / texted and was told they were working on it and texting and calling would not make anything happen and sooner. After that my call was sent to voicemail.. My wife spoke with our ticket rep who I assume reached out to James. After that he was more responsive. Our final arrangement cost us an extra $3000. To date I have not recieved an accounting of any credit for our previously assigned tickets that may have offset the cost of the new tickets. A separate email is being drafted and will be sent to the panthers, victory travel and the NHL.
By Ron E for Official Panthers-NHL Global Series(TM) Fan Tour (Premium Plus) on Nov 14, 2024
Thanks for your feedback. Respectfully, we do not agree with your flight assessment. Many people upgraded flights and/or used points to book flights. ALL Panther fans, including you, were departing Finland on the 3rd or 4th of November no matter if they were part of the Premium or Premium Plus groups. We had roughly 57 people departing on Nov. 3rd and roughly 37 people departing on Nov 4th with many varied flight departures, not just yours.. When people inquired to upgrade flights in the summer, we often gave both Nov 3rd and Nov. 4th return options because of varied Premium Economy and Business class availabilities and price........and the fact that the planes were very full. Your upgraded flight tickets were processed and sent to you on July 17th, almost 3.5 months ago, and with that, comes some client responsibility to let us know if anything is incorrect or not to your satisfaction. However, the first time we heard there was any issue at all was Oct. 30th, halfway through the actual tour. The exact group flights were listed on the booking websites since May 2024, we paid for transit hotels and we paid for the additional airport transfers for you. On top of that, during the actual tour when it appeared that this issue of departing Finland on Nov. 4th was causing stress, we met with you in person and made alternative last minute arrangements to your satisfaction. Thank you for your feedback and your 5 star review.
By Victory Travel & Events on Nov 15, 2024
VT
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References

JS
Wow, just…WOW! We traveled with Victory for the NHL global series in Sweden and Finland last fall. I cannot say enough about how organized and entertaining this was due to James and the gang at Victory. We typically like to travel on our own and avoid the “herding mentality” of tour groups. However, It was so well planned that we got to enjoy the group-events and have plenty of free time to explore on our own. I 100% recommend using Victory!
By Jill S on 12 Aug, 2023

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