A 30% deposit is required to secure your spot. You may have your deposit back if you have subscribed to our cancellation insurance and the reason for the cancellation is within the insurance contract.
Cancelling your Trip
In case of cancellation on your part (except when you find a suitable and willing replacement), the cancellation fee will be kept:
Do not forget to inform us immediately of your need to cancel your holiday so that we can validate your date of cancellation.
In case a participant(s) does not present him/herself at the welcome meeting (if any) starting the holiday, or cannot show the necessary travel documents or health documents required for the holiday (passport, visa, certificate of vaccination, etc), no refund will be made.
We are not responsible for your timely arrival or departure from Romania.
Modifying your Trip
With more than 30 days before the departure, if you wish to change your holiday or the date of your holiday, a lump sum of $50 will be retained per person. With less than 30 days before departure, any modification of your holiday will be regarded as a cancellation and the higher expenses of cancellation presented will apply.
Any modification of your holiday that involves contracting the services of external people (for example: the hiring of vehicles, air transport, maritime transport, etc) and creates expenses in modification will be the customer's responsibility in addition to the expenses retained by us described previously.
If the trip minimum is not met:
If your holiday is canceled by us because the minimum number of participants is not reached, or as a result of conditions questioning the safety of the participants, or for a case of absolute necessity and it is at least 21 days before the departure, you will be proposed, in the majority of the cases at least, a formula for replacement. If this formula is not convenient for you, you will be entirely refunded.