Featured Trips

Corcovado Sirena Station
Corcovado Sirena Station
Parque National Corcovado, Costa Rica
1 day
Corcovado San Pedrillo Station
Corcovado San Pedrillo Station
Parque National Corcovado, Costa Rica
1 day

Reviews

We had a really amazing time on this trip overall, and felt like it was very worthwhile. The staff was very kind and helpful, and we got to swim in beautiful water with all kinds of fish and a few turtles! I do have a few critiques that I hope will help improve this experience though. Several people in our party got really bad cuts and scrapes from climbing onto the boat from the water. It seems like the fiberglass on the boat steps is extremely sharp, so I hope they'll fix that. Additionally, they advertised vegan options for lunch but only provided rice, a few raw vegetables and watermelon which was definitely not an adequate lunch after so much swimming. Again, this was a great time with great people, so I do recommend this experience!
By Jess D for Catamaran Snorkeling at Caño Island from Uvita on Jan 24, 2025
Dear Jess, Thank you for sharing your experience and for letting us know about the sharp fiberglass on the boat steps! We truly appreciate your feedback, and I’m happy to inform you that we addressed and fixed this issue immediately to ensure the safety of our guests. Regarding the food, we strive to accommodate a variety of dietary preferences. That day, we had vegetarians, vegans, and gluten-free guests on board. Our picnic buffet included rice, vegetables, pasta salad, salad, bread, fruits, and cookies. I’m sorry to hear that the vegan options didn’t meet your expectations, and we’ll use your feedback to improve the variety and quantity of our offerings moving forward. We’re delighted to hear that you enjoyed the trip overall and that you had the chance to swim in such beautiful waters with turtles and fish! Thank you for your kind words about our staff and for recommending the experience. Kind regards, Margarita Pirate Drake
By Pirate Drake on Jan 29, 2025
PD
Terrible experience! Both boats broke down, there was no other Option than staying on the Catamaran at the start Point. We do not move. No refund was offered.
By Sophia M for Catamaran Whale Watching Uvita on Jan 22, 2025
Dear Sophia, Thank you for sharing your feedback. On the day of your tour, we informed you in the morning that the catamaran was not operational for whale watching and offered the option of using a speedboat instead. Unfortunately, the engine of the speedboat encountered an issue, but we promptly arranged for another boat to take you to the location where whales were at that moment. You were able to see the whales, and upon returning to the catamaran, we completed the snorkeling session and served snacks as planned. Given that the full itinerary of the tour was completed, we believe a refund is not warranted simply due to the change of boat. However, we truly value your experience and are sorry for any inconvenience caused by the unexpected adjustments. If there is anything else we can do to improve your impression, please let us know. Kind regards, Margarita Pirate Drake
By Pirate Drake on Jan 29, 2025
PD
I don't advise anyone to contact this company. We booked a catamaran whale watching tour. The catamaran does not look even close to what it looks like in the pictures. It's an old rusty boat all patched up with peeling paint. I don't know how by some miracle it still floats. The organization of the trip is terrible. On the website it is stated that the meeting is at the main entrance of Marino Ballena National Park, but no one even bothered to inform that the team collects clients in a completely different place. You should check it out before you go. Everyone arrived at 8:00, but the tour started at the beginning of 10:00. Quote on their website: “your guide will provide fascinating insights about the park, its famous whale tail formation, and the rich marine life”. The guide did not say a word of what was stated. She approached everyone with small talk. We heard nothing else from her during the entire 4 hour voyage. They claim that the tour price includes park fee at Marino Ballena National Park. Since no one physically provided us with the tickets, we were not allowed into the park. We had to pay park fee. When I asked them to reimburse me for the money I spent, they kept promising me for 2 weeks, but never returned anything. Do not count on the Water slide & Jumping platform as they do not look safe. No one warned about the large number of active jellyfish and almost everyone who got in the water was stung by a jellyfish. Restroom on the catamaran doesn't work and I assume it hasn't worked for a long time and no one plans to fix it. Fruits and snacks are pineapples, cookies and apples. Needless to say, we didn't see any whales. Disappointment in the service and in the trip as a whole.
By Iryna N for Catamaran Whale Watching Uvita on Jan 12, 2025
Dear Iryna, Thank you for taking the time to share your experience with us. We are sincerely sorry to hear that your tour did not meet your expectations, and we apologize for the inconvenience you encountered. The condition of the catamaran during your visit was due to significant storm damage, during which the boat was severely affected by rocks and stones. We are pleased to inform you that extensive repairs have since been completed, and the catamaran is now back in excellent condition. However, the slide and jumping platform were safe at all times and underwent regular maintenance. We also apologize for the confusion regarding the meeting point. While the correct meeting point was stated on our booking page, our website contained differing information. Due to this misunderstanding, we ensured you were picked up at the alternative meeting point. We are currently working on unifying the information to avoid such issues in the future. We understand your concerns about the parking fees at the meeting point in Uvita. Since no fees are required at Dominicalito, we are reviewing how we can better communicate this information or offer alternatives to minimize any inconvenience for our guests. We regret that the guide did not meet your expectations. Your feedback is very important to us. We are currently reevaluating our staff to ensure that our guests always receive professional and attentive service. We understand your disappointment at not seeing any whales. Unfortunately, sightings cannot be guaranteed due to the unpredictability of nature. During your tour, the whale season had just begun, and sightings in the region were inconsistent at that time. Regarding the jellyfish in the water, we would like to note that this is a natural occurrence beyond our control. However, we will strive to better inform our guests about potential risks in the future. Your feedback is invaluable and helps us to continuously improve our services. We hope to have the opportunity to welcome you again in the future and to provide you with a significantly improved experience. Best regards, Oscar Pirate Drake Catamaran Tours
By Pirate Drake on Jan 29, 2025
PD

References

The dolphin and whale watching tour in Uvita was a magnificent experience. The atmosphere was very family-friendly, and the crew made sure that everyone was comfortable and enjoying the trip. They were very informative about the animals we encountered, and their passion for marine conservation was evident. It was thrilling to see the dolphins playing and the majestic whales breaching the water. Definitely a trip that I will remember forever.
By Emilia M on 04 Jan, 2025