now Greetings To Whom It May Concern I recently went on a trip with Jet Black Travel, and I must say that it was the worst experience I have ever endured in my life. We paid top dollar for section-eight accommodations. The cruise ship was old, outdated, smelled, and looked different from the brochure pictures. There were actually two twin beds pushed together to make one king bed. However, the trip did get worse. When we returned to Cairo, the hotel was less than livable. Most individuals within the group were forced to check out and check into another hotel at our expense. When we voiced our concerns, we were told that if you don't like the accommodations, feel free to leave. We Paid Top Dollar for a Subpar, Mediocre, And Overall HORRIBLE EXPERIENCE Worst By Far, when I communicated my concerns to the founder of Jet Black Travel, I was berated and made to feel less than all because he held a doctorate in pharmacy. After multiple thousands of dollars spent, and because I voiced my concerns, I was told that Jet Black Travel wasn’t the group for me by the founder of Jet Black Travel. The founder of Jet Black didn’t try to listen to my concerns or provide an alternative option during the trip. Afterward, the trip was over; he became downright cruel. Rather than listening to my complaints, he simply just blocked me. IF YOU WANT An Experience that Consists of a ROOM THAT SMELLS AND IS FILLED WITH COCKROACHES, JET BLACK TRAVEL IS THE RIGHT TRAVEL GROUP FOR YOU I Would NEVER In LIFE Book Travel with Jet Black Vacation “Again” - EVER Sincerely, Dr. April Mae Ironically, the owner is being respectful “now.”However, when I initially voiced my concerned to him, I was met with the most extreme “belittle” disrespectful responses and unprovoked attacks ever. In his thought process, voicing concerns about subpar travel conditions are exhibiting rude behavior. Notice, his response was “oh she’s rude. However, he never addressed the subpar travel conditions that was listed as 5 Star with the associated high cost. Lastly, I cancelled all future trips, and threaten to sue Jet Black Travel - only then was a refund rendered PLEASE NOTE: expect to get the services that are advertised and paid for - THIS IS NOT THE TRAVEL GROUP FOR YOU