Payment Options

There are two ways to pay for your vacation. Please note that each payment option has specific refund and cancellation consequences.

Option 1: Installment Payment Plan
This payment option allows the traveler(s) to make an initial deposit and up to 2 installment payments thereafter depending on when the reservation is made, with the final payment due 30 days before departure. 

The payment schedule is as follows:

· One Night Deposit Due at Booking if 90 days or more prior to departure.

· Second Deposit Due 60 days prior to departure

· Final Balance Due at 30 days prior to departure

If a booking is made within the 90 or 60-day window, the earlier deposits will be required at the time of booking as well.

Please Note: For this payment option the deposit is non-refundable if the booking is cancelled, or payments are missed. There is no additional charge for the installment payment plan.

Here’s how the installment plan works:

· A Non-Refundable and Non-Transferrable deposit equal to one-night hotel stay due at time of booking

· Equal monthly payments due until 30 days prior to departure

Traveler(s) will be notified when monthly installment payments are due, with the final payment due 30 days before departure.

At the time of booking, you will be able to see what the monthly installment payment is and how many are required. Please note that should you miss a monthly payment, the initial deposit is non-refundable and non-transferrable.

Option 2: Pay in Full
You are welcome to pay in full for your reservation at the time of booking. 

In all cases a deposit must be paid and accompany your reservation to confirm your booking. If you are paying by bank transfer, please make sure your routing and account numbers are correct. If payment is not received by the date required, your reservation is subject to cancellation without any requirement that Better Brothers Los Angeles provide you advance notice. Failure to make timely payments of any reservation will cause your reservation to be cancelled without notice and all amounts paid to date shall be held by Better Brothers Los Angeles in accordance with the cancellation policies.

If the Hyatt Ziva (“resort”), Alaska Airline (“airline”) or Better Brothers Los Angeles is forced to cancel or undertake a major change (such as change in resort, departure or return date) to the vacation due to circumstances beyond their normal control, such as the following non-exclusive list, Acts of God, other circumstances beyond the Supplier’s control, war, civil or political unrest, hostilities, blockades, labor conflicts, strikes, including strikes aboard or ashore or at a resort, restraint of rulers or princes, fire, collision, directions of underwriters, arrest, order or restraint by governmental authorities or others, acts of terrorism, civil commotions, catastrophes, epidemics, pandemics, virus or illness (“Force Majeure Events”), Better Brothers Los Angeles will attempt to notify you as soon as possible. The sole liability of Better Brothers Los Angeles by reason of a Force Majeure Event shall be to, depending on resort or airline’s refund policies, offer a credit to be applied to future Better Brothers Los Angeles vacations or a refund of all monies theretofore paid to Better Brothers Los Angeles for all obligations not then performed or for which the guest has not had benefit.

If a reservation is cancelled by the traveler(s), refunds of the total package price will be subject to a cancellation fee according to the following schedule:

61 days or more before departure: Cancellation Fee equal to one-night hotel stay

31 to 60 days before departure: Cancellation Fee equal to 50% of the total package price

30 or less days before departure: Cancellation Fee equal to 100% of the total package price

The initial deposit for travelers who select the Installment Payment Plan is non-refundable, and non-transferable regardless of the cancellation fees above.

Better Brothers Los Angeles strongly recommends that you purchase travel insurance and/or trip cancellation insurance which is offered through various insurance carriers. Many policies offer valuable waivers of pre-existing conditions if purchased at or near the time of booking. Travel insurance coverage offers many benefits including emergency medical coverage and can protect your vacation investment. Each policy varies in scope and it is your responsibility to pay close attention to the coverage offered.

The individual carrier is the insurer not Better Brothers Los Angeles, and therefore Better Brothers Los Angeles is not responsible for the coverages offered, services provided, or claims for any travel insured.

By accepting these terms and conditions, you acknowledge that you have been offered travel and cancellation insurance and understand the risks of not purchasing and benefits of purchasing it.