I wish I could give this trip 100 stars! Five just doesn't feel like enough! I couldn't ask for anything better- "no notes", as they say. :) From the communication before the trip began, to the airport pickups, the hotels, our host, Jennifer Coffey, our tour Guide, Diana, our driver, Franco, and all of the local guides- every last thing was absolutely perfect on this tour. Puglia is such a beautiful region, it was an amazing experience to explore it with this group. If you are feeling on the fence about booking a trip with Best in Travel- just DO IT! I am a detail-oriented person and usually no one can out-do me in organizing and planning travel- but I really found my match with Best in Travel. Their attention to every little detail, and flexibility to adjust things to the group's needs and desires were really surprising and appreciated. I felt so well taken care of, and made some great new friends. Diana, our guide for the week, was absolutely so wonderful- the very best at what she does! I never want to travel without her! She was kind, smart, and knowledgeable about every aspect of the trip- and she was just generally a joy to be around. Each hotel was better than the last- which is not always easy to do in Europe. We stayed in a few great hotels, including a medieval monastery, and also a super modern luxury hotel- different but both beautiful, comfortable and in prime, convenient locations right in the center of everything. We had our own bus and driver, Franco, for the week. Franco was also wonderful- he loaded and unloaded our bus so many times, with all of our many bags, and was always happy and friendly and always where he was supposed to be at the right time. Both Franco and Diana were so flexible to change plans last minute according to the group's desires- they treated us as VVIPs. I would take this trip ten more times if I could- it was absolutely perfect! Thanks to Rob at Best in Travel, to Jen Coffey, Diana, Franco and everyone else behind the scenes that paid attention to every detail! You all made this a wonderful experience, WELL worth the cost of admission!