Payments Policy 

Each tour has a deposit of $750 per person which is payable at booking. The balance of payment is due 90 days prior to the start of the tour.

WeTravel Payments

We are thrilled to announce the launch of our brand-new booking system, powered by the WeTravel platform. Our primary goal is to enhance your booking experience, making it simpler and more convenient, especially when it comes to payment via credit card.WeTravel is a highly respected booking and payments platform for group travel businesses, trusted by over 5,000 companies worldwide. We couldn't be happier to partner with them, knowing that they provide instant payment acceptance, efficient booking management, and global fund transfers.
Booking your next adventure with us is now smoother than ever. Tours will continue to be listed on our website as before. When you click ‘book now’ on the tour page you will transition to the new WeTravel booking page for that tour where you can select the package and options that you wish to book.

We highly recommend creating an account during the signup process. This enables you to track the status of your bookings and make any necessary changes whenever you need to. Rest assured, WeTravel respects your privacy and won't inundate you with marketing emails.

Payment Methods  Once you've completed the familiar booking form, you can proceed to make secure online payments, currently available in 2 different ways:

1. credit card (which incurs a processing fee that varies according to the currency and location you are paying in, up to 2.9%) 
2. bank debit transfer. Bank debit transfers occur when an account holder authorises an outside party to “pull” funds from their bank account. The recipient’s bank initiates the transfer of funds, not the sender’s bank. When a customer sets up this type of bank transfer to make a payment, they provide their name and account details to the recipient, who will then use the account information to pull funds from the sender’s account into their own.This is different from bank/ wire transfer where instead of the recipient’s account “pulling” money from the sender’s account, credit transfers work by “pushing” money from the sender’s bank account to the recipient’s.

If you prefer alternative payment methods such as cheques or Wise wire transfer, we're happy to accommodate these arrangements on request.  

Non USA Payments  

Most of our tours are listed in US dollars but if you want to pay in your local currency by the bank debit method then it is as easy as selecting the flag of your country’s currency on the top right of the window when you are making payment. Alternatively, you can request our $US account details to make a wire transfer from outside the USA.  

2nd Participant Payments   

A booking will only show under the account of the person who made the booking, not the second participant. There are 2 options for payment in this case - 

1. You can pay together and handle the participant's payment outside of WeTravel. 
2. You can share the login and each make payments with your preferred payment method.

Timings 

The payment timing will stay the same, with a deposit of $750 pp payable at booking and the balance payable by 90 days before the tour starts. You will receive an automated reminder 30 days before the balance is due.We believe this new system will streamline your booking experience. If you have any questions or need assistance, please don't hesitate to reach out to us at info@iberianwinetours.com.

Cancellation Policy

If you wish to cancel your booking, you need to confirm the cancellation in writing by email or letter. If you contact Iberian Wine Tours prior to confirming your cancellation we can advise you of the cancellation charges applicable to your situation. The cancellation charge is based on the number of days prior to the starting day of the trip booked. The charges are per person cancelling, as follows:

90 days or more – loss of deposit

89-60 days or more – 25%

59-30 days – 50%

29 days or less – 100%

Refund Policy
From time to time, tours do not reach the minimum number of bookings necessary to make the trip viable. We reserve the right to cancel or alter a tour in these circumstances. If we cancel the tour or make substantial alterations, we will advise you at least 60 days before departure and will offer you alternative dates or a full refund.