Reviews

Our Guide, Belisario, was phenomenal. His knowledge and personal service all along the way, made this an unforgettable experience. The food was superior, and our itinerary allowed us to travel this trail completely by ourselves with a peaceful serenity. Top Notch!!
By Carrie H for 3 Day Inca Trail to Machupicchu KM 82 Challenge on Nov 12, 2024
AMAZING time on this ATV tour. It started with a quick lesson on the quads and then a drive through town to see to Morays. After that, we had transportation to the Salt Museum and then the Salt Mines. It was a great way to explore these two sites!
By Kelly S for PAYMENT FOR ATV TOUR X7 TRAVELERS on Oct 07, 2024
Machupicchu and Aguas Calientes is a great, once in a lifetime trip! However, we strongly advise booking with a different travel company. We encountered several administrative mistakes from this company, including many things advertised in the package on their website that were either misrepresented or never delivered. They messed up our tickets getting into the Machupicchu trail and gave us tickets with different people's information causing a 2.5 hour delay that the guide has to sort out. When this was brought to their attention they denied responsibility and blamed it on other issues when it was very very clearly their administrative issue (they handed us the envelope with the tickets in them and neglected to double check they were correct the day before we embarked on the trek). They also did not arrange the private transportation that we purchased in the package from Ollantaytambo station after the trek back the hotel. They again denied responsibility for this and argued with us trying to claim that that wasn't included in what we purchased. We were stuffed into a public car with other people which was an uncomfortable experience and it was very clear the company neglected to arrange the taxi for us beforehand. We had to send them screenshots of the package advertised on their website detailing what was included in the package we bought that clearly said private transportation for this leg of the trip. Most of the experience was good but these were 2 huge issues that we do not think is acceptable for a travel company that deals with Machupicchu travelers daily should be having. Additionally, our experience in dealing with them afterwards was not great as they would not communicate with us for several days and would deny responsibility for what happened. After agreeing to compensate us with a partial refund, I had to follow up and remind them for weeks to send the refund they offered us and agreed on.
By Phoenix T for 2 Short Inca Trail to Machupicchu km 104 with hotel on Sep 08, 2024