Disappointing in the fact that the tour guides did not wait to gather the group as we got off the bus and then rushed the "stragglers." This was a trip that was discovered through a senior center, and I did not expect to be in a group. The high light was the Radio City Music Hall and the Rockettes, the most boring was arriving at the Statue of Liberty and nothing but a gift shop and museum, although the ferry was fun. Ellis Island was a good experience. The communication of daily activities really needs to be improved. Kevin was very good at narratives of sites and of keeping us aware of things on the coach while traveling. Evan did not bother to alert as to why the delay when traveling back to Ohio when he took over for Kevin. Tour guides Evan and Laurie were often rude, rushing and not communicative, they certainly need to work on their people skills. I likely will not recommend Prime Tours.

We had a great time overall. I underestimated how tedious the bus ride would be. I called to check if breakfast would be available to buy at the first rest stop and understood that it would be. However only vending machines were available. Another rest stop was at a gas station and there were only two women’s stalls which was inadequate. The places we visited in New York were great but I constantly felt rushed. I loved seeing the Statue of Liberty and Ellis Island but didn’t have enough time to see the movie or do the audio tour. I’d rather see fewer places and have more time to enjoy them. The same was true at the 9-11 memorial. I felt like I walked quickly through the museum without being able to read and absorb the exhibits. The Rockettes were great as was the tour of Radio City. On the ride back there was a 1 1/2 hour delay due to road construction. We were literally at a standstill. I saw it coming on the map on my phone and wondered if there couldn’t be an alternate route to avoid this. The place we stopped for dinner had only two restaurants plus a donut and coffee shop. By the time we got our food there was only about 15 minutes to eat. Again I felt rushed. I know this sounds like a bunch of complaints but the trip could be made more enjoyable if it weren’t so rushed. Thanks.

We had a fun time. We wished we had more time to view the museums we visited. The hotel was nice and within walking distance of many things. The restaurants in the hotel offered a variety of breakfast items. It would be nice if the trip back was divided up 8-10 hours on the bus is too long. To set on the bus. The seats are uncomfortable, not much room between seats and no cup holders.